What are the Levels of the Decision Making Process?

Levels of the Decision – Making Process (More Types of the Information)

1. Strategic Level
For making the decisions strategically, strategic information is very essential. This type of the information is very wholistic and un-structured in the nature. Strategic Information is obtained in huge amounts from the external environment. During this level, futuristic inputs are used as these help in the long – term planning.

The futuristic inputs generally include –
a. Emerging technologies
b. The competition
c. Consumer preferences
d. Socio – economic – political changes

2. Tactical Level
Medium and short term planning is generally done with the help of the Tactical information that can be obtained from the middle management, budgets, fore – casts, analysis, cash / funds flow projections etc.
The Tactical information can be obtained from the internal environment and also from the external environment.

3. Operational Level
The people ranging from a shift to a day or a week or a month can be controlled or operated with the help of the Operational Information and this type of the Information provides a great look about what is currently happening around with – in the organization. The Tactical information is obtained from the internal sources and covers the certain product, specific activity and a smaller number of the people.